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Frequently Asked Questions

After purchasing an ebook, you will receive an email from Bookfunnel with a link to download it, or you can send it directly to your preferred device. 

Please check your spam folder if the email does not arrive within 10 minutes of purchase. Additionally, you can access your ebooks in your Bookfunnel library by logging in with the email used to purchase them. 

If you need assistance with transferring the ebook to your device, please contact help@bookfunnel.com or visit https://getbookfunnel.com

I'm signing the Special Edition Print for you by hand and then shipping it to you. Although I aim to be fast, I can't speed up the shipment. Depending on where you are in the world, it will take the book 10 - 15 days to arrive (or just two if you live in Germany).

The same goes for Print-on-demand books. They are produced once you order and therefor will take a bit to arrive.

That's a great question! If you prefer to buy on Amazon, Kobo, Apple, and all the places, please do so – I can't compete with them and won't. But if you buy here, you support me as an independent creator much more directly.

You can write me anytime at mail (at) holgernilspohl.com and I will aim to answer you swiftly. Consider two to three working days as my normal response time.